Pulsetracker Privacy Policy

Effective Date: 2024-10-04

1. Introduction

Pulsetracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services. By using Pulsetracker, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

  • Account Information: When you create an account, we collect your fullname, email address and password.
  • Device Information: We collect location data from devices linked to your account to provide the location tracking service.
  • Analytics Information: We use umami, an open-source analytics platform, to collect non-personal information such as visitor sources and page interactions to improve our service.

3. How We Use Your Information

We use your data to:

  • Provide and maintain the Pulsetracker service.
  • Track and manage device locations as requested by users.
  • Improve service performance through basic analytics.
  • Communicate with you regarding updates to our services, including changes to this Privacy Policy.

4. Data Retention

We retain personal data for as long as your account is active or as necessary to provide you with our services. Device data, including location information, may also be stored indefinitely unless you request deletion.


5. Sharing Your Information

We do not share your personal or device data with third parties, except when required by law or in cases of harmful activity, such as terrorism or criminal behavior.


6. Data Security

We take data security seriously and employ reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure.


7. Your Rights

As a user, you have the right to access, modify, or delete your personal data. You may also opt out of certain features or request data deletion by contacting us. Please note that requests may take up to 7 days to process.
We use Stripe for payments. Stripe retains a copy of all the data provided as part of a payment. You may also have consented to allow Stripe to use your data to improve their technology. You can delete your information from Stripe’s servers or revoke your consent by visiting https://support.stripe.com.


8. Cookies and Tracking Technologies

We use umami, which is privacy-focused and does not use cookies or track personal information for analytics. No other cookies or tracking technologies are used on Pulsetracker at this time, we only use session cookies.


9. Children's Privacy

Pulsetracker is not intended for use by children under the age of 12, and we do not knowingly collect data from children without parental consent. If you believe we have collected such information, please contact us for removal.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You will be notified via email of any significant changes.


11. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at [email protected] .